Is Canva Down in India? Users Report Problems Editing, Downloading Images on Web and iOS Apps

Several users in India reported a technical glitch in the Canva photo editing app on Monday. Users were unable to access the app fully, and links related to Canva were also affected. When the app opened, a 'Server Error' notification appeared on the screen.

Amazon Web Services (AWS) provides the backbone for Canva's platform, offering scalable storage, computing power, and database solutions. Services like AWS EC2 (virtual servers), S3 (file storage), and DynamoDB (database) are commonly used by apps like Canva to manage user data, store designs, and process image rendering in real time.

The outage is not limited to a single platform:

On the Comet browser, Canva loaded but did not allow image downloads to desktops.

The iOS app displayed the message: "Something isn't working on our end. You can try again in a few seconds, or check the status page for updates and help."

So far, Canva has not released any official statement regarding the outage. According to Downdetector, over 200 users have reported disruptions within minutes of the glitch being noticed.

What Users Are Experiencing

Inability to download images from Canva on desktop.

Editing tools not functioning properly on web and mobile apps.

Persistent server error messages affecting workflow.

Users are advised to check Canva's status page for real-time updates and temporarily switch to alternative editing tools if urgent work is pending.

Amazon Web Services (AWS) is one of the largest providers of cloud computing services in the world. When it experiences technical issues, the impact can ripple across the countless websites and platforms that depend on its infrastructure.

In a recent update, AWS stated: "We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region. We are working on multiple parallel paths to accelerate recovery."

AWS is Amazon's cloud computing division, and its infrastructure supports millions of websites and platforms globally, making it a critical backbone for many large companies.