New Delhi, Aug 9: An Indian family was forced to deplane London-bound British Airways flight due to incessant crying of their three-year-old child. This unsavoury incident took place on British Airways London-Berlin flight (BA 8495) on July 23.
A.P Pathak, the passenger, said, "We were travelling to Berlin from London in British Airways, Our son started crying and a flight attendant came and threatened to offload us if our kid doesn't keep quiet and after a while, he called security and we were offloaded."
The father of the child has written to aviation minister Suresh Prabhu, alleging "humiliation and racial behaviour" by the airline.
According to reports, the child's mother had managed to comfort the child when the plane was taxiing for take off, but the allegedly intimidating behaviour of a cabin crew scared the child and he started crying even more.
The British Airways assured investigation into the incident. "We take claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer, news agency ANI quoted the British Airways statement.