FASTag Must Be Affixed On Windscreen Or Face Blacklisting, Says NHAI

The National Highways Authority of India (NHAI) has issued a fresh advisory urging vehicle owners to ensure that their FASTag is properly affixed to the windscreen, warning that non-compliance could lead to blacklisting. The move comes as authorities step up efforts to streamline toll collection and prepare for barrier-free highway systems across the country.

Strict rules on FASTag placement

FASTag, an electronic toll collection system that uses Radio Frequency Identification (RFID) technology, is designed to enable automatic toll deductions without stopping at plazas. According to NHAI guidelines, the tag must be fixed on the windscreen so that scanners can read it efficiently.

However, authorities have noticed that some users are not following this rule and instead hold the FASTag in hand while passing through toll booths. Taking note of this practice, NHAI stated in a recent post on X that users must install the tag correctly, cautioning that failure to do so could result in blacklisting of the FASTag.

Why proper installation matters

Fixing the FASTag on the windscreen ensures seamless scanning at toll plazas, which helps reduce delays and keeps traffic moving smoothly. When tags are handheld, scanning becomes inconsistent, leading to longer queues and congestion.

Proper installation also helps curb misuse. Since a fixed FASTag is tied to a specific vehicle, it cannot be easily transferred or used across multiple vehicles. This reduces the chances of fraudulent activities and strengthens the integrity of the toll collection system.

Push towards barrier-free tolling

The renewed enforcement comes at a time when India is moving towards advanced tolling systems, including barrier-free collection methods. For such systems to function effectively, strict adherence to existing FASTag rules is essential.

By ensuring correct usage, NHAI aims to create a more efficient, contactless, and transparent tolling experience for commuters across highways.

Advisory on FASTag scams

Alongside the compliance warning, NHAI has also alerted users about fraudulent websites offering fake FASTag annual pass services. Scammers are reportedly creating platforms that closely resemble official portals to trick users.

To stay safe, the authority has advised motorists to:

• Access FASTag services only through official government platforms such as the Rajmargyatra app
• Avoid clicking on sponsored or unfamiliar links while browsing
• Verify website URLs before entering personal or payment details
• Never share sensitive information like OTPs, card details, or login credentials
• Exit immediately if a website appears suspicious or requests unusual permissions

The authority emphasised that users should remain cautious online and follow official channels to avoid falling victim to such scams.