Bengaluru Airport Hit By Large Crowds After Microsoft Outage Forces Manual Check-in

The global Microsoft cloud services outage has caused inconvenience for passengers at Bengaluru airport. Long lines formed at check-in counters for all major airlines as systems were unable to process check-ins.

Airlines such as IndiGo, Akasa Air, and SpiceJet began issuing boarding passes manually, leaving many passengers waiting for their turn. Delays were observed in both terminals T1 and T2 of Bengaluru airport, and passengers shared pictures of the long lines.

On a humorous note, a user tagged IndiGo Airlines and said, "I'm unable to web check in, the kiosks are not working, and it's a big mess at Bengaluru airport. The queue is stretching all the way to Hyderabad to get on a flight to Hyderabad."

VIDEO | Passengers wait outside the Kempegowda International Airport in Bengaluru after services were affected by ‘server outage’.

(Full video available on PTI Videos - https://t.co/n147TvqRQz) pic.twitter.com/HmC7yUNiu1

— Press Trust of India (@PTI_News) July 19, 2024

Rush at the Bengaluru airport after Microsoft outage hit services in parts of the world.

Many flights were delayed, baggages were being manually scanned, and some were given handwritten boarding passes.#Microsoft #Outage #Bengaluru pic.twitter.com/IzQbV2eyR2

— Vani Mehrotra (@vani_mehrotra) July 19, 2024

Meanwhile Bengaluru Airport #microsoftglitch pic.twitter.com/n7bVatTT1l

— Professor (@Masterji_UPWale) July 19, 2024

No matter what the show must go on!!

Big shoutout to the @IndiGo6E team at Bengaluru Airport! Even with server issues, they went above and beyond to help customers. #CustomerService #IndiGo6E #BLR #BengaluruNews#indigo #Indigoairline pic.twitter.com/pRnFfRXOzH

— Sarah Ahmed (@0xsfav) July 19, 2024

Server down and queues are growing of @IndiGo6E at Bengaluru Airport. #Bengaluru pic.twitter.com/2IB00xsVN5

— Suhaasa M Bhat (@suhaasame) July 19, 2024

Total Chaos at Bengaluru airport. #ServerDown #CyberSecurity #Microsoft #Windows pic.twitter.com/ffGbfiQU7D

— Gaurav Srivastav (@gauravnewsman) July 19, 2024

Another user named Suhasa took to X and wrote, "Server down and queues are growing at @IndiGo6E in Bengaluru Airport."

Meanwhile, all the affected airlines clarified that the crash is due to a global Microsoft 365 outage. In a post on X, IndiGo said, "Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time, booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience."

Windows 10 users globally started experiencing massive outages due to a new Crowdstrike update. This led to PCs getting stuck on the recovery screen with a blue color. Several users on social media shared images of their screens stuck on the recovery page with the message, "It looks like Windows didn't load correctly. If you'd like to restart and try again, choose Restart my PC below."

Currently, the problem seems to be confined to systems integrated with the Windows operating system.