1930 cybercrime helpline upgraded as Uttar Pradesh opens Cyber Fraud Mitigation Centre

Uttar Pradesh Police has launched an upgraded standalone centre for the 1930 cybercrime helpline and a fully operational Cyber Fraud Mitigation Centre in Lucknow. Director General of Police Rajeev Krishna urged immediate reporting so banks can freeze fraudulent transactions quickly. The expanded facility adds a 30-seat call centre and tighter RBI-backed coordination.

Uttar Pradesh Police launched an upgraded standalone centre for the 1930 cybercrime helpline. A fully operational Cyber Fraud Mitigation Centre (CFMC) also began work. Officials said the changes aimed to speed up action on online financial fraud. The plan focused on faster reporting and quicker coordination with banks.

The facilities were inaugurated at the Kalli Paschim Police Lines. Director General of Police (DGP) Rajeev Krishna led the event. DG Cyber Crime B K Singh and RBI Regional Director Pankaj Kumar also attended. The launch was announced through an official statement from the police.

Uttar Pradesh Police cybercrime helpline 1930 upgrade

Krishna said speed mattered most when people faced cyber fraud. Krishna warned that delays could increase losses. "Not just the golden hour, but the golden minutes are important.\" Krishna urged victims to report incidents without waiting. \"Victims should immediately call the 1930 helpline so that money can be frozen in time and the losses minimised,\" Krishna said.

Officials said the expanded set-up now includes an extra 30-seat cyber call centre. The CFMC was also strengthened for round-the-clock operations. They said this would tighten coordination with banks. The goal was faster freezing of suspicious transfers. Officials added it would help protect victims money.

Uttar Pradesh Police Cyber Fraud Mitigation Centre CFMC and RBI coordination

Krishna said the upgraded system was built with support from the RBI and banking institutions. Krishna said it would improve the state’s ability to curb cyber financial crimes. Krishna added it would also protect citizens from online fraud. Police officials linked the changes to faster action during active fraud cases.

Krishna had moved earlier to increase helpline capacity after taking office in July 2025. Krishna inaugurated a 30-seater cyber helpline call centre in Lucknow. It was added to an existing 20-seat facility. Officials said the new expansion continued that effort. The aim remained quicker response for callers across the state.

Krishna had shared call-handling figures during an interview in February. \"This has more than doubled our capacity.\" Krishna explained the earlier and current daily call limits. \"Earlier, we could handle around 4,000 calls per day, now we can receive around 9,000 calls daily,\" Krishna had said.

With the standalone 1930 helpline centre and the CFMC now operational, officials expect quicker banking coordination. Police said rapid reporting can help freeze funds before they move further. The upgraded call centre and mitigation unit were presented as steps to reduce online fraud losses. The launch also placed focus on timely calls from victims.

With inputs from PTI