Salary Cuts, Show-Cause Notices Issued In Meerut IGRS Review; Pilibhit Questions Excess Urea Sales

Uttar Pradesh district administrations tighten oversight of public grievances via the IGRS portal in Meerut, with show-cause notices and salary deductions for absent officials, while Pilibhit monitors fertiliser sales after a notable rise in urea consumption, aiming for accountable and transparent disposal of grievances and distribution.

District administrations in Uttar Pradesh are taking strict steps over handling of public complaints and fertiliser sales. In Meerut, District Magistrate Dr. V.K. Singh ordered salary cuts and notices for officials over lapses on the IGRS public grievance portal, while in Pilibhit the Agriculture Department questioned fertiliser dealers after a sharp jump in urea consumption.

During a review meeting held on Monday at the Vikas Bhawan auditorium in Meerut, Dr. V.K. Singh examined progress on complaints registered through the Integrated Grievance Redressal System portal. Several officials were missing from the meeting and feedback data highlighted serious dissatisfaction from complainants, prompting disciplinary directions from the District Magistrate.

Meerut officials action on IGRS complaints and public dissatisfaction

The review found that in cases related to 15 officials, feedback on the IGRS portal showed 100 per cent dissatisfaction. Complainants in these matters reported being fully unhappy with the action taken. Dr. V.K. Singh ordered that all 15 officials be issued show-cause notices and asked for detailed explanations to be submitted. Directions stressed transparent, high-quality disposal of every complaint.

Officials were told to ensure each grievance is resolved in a satisfactory manner and verified on site. They were instructed to speak directly with complainants before closing files. Verification reports must reflect ground reality to avoid formal or incomplete disposals. The District Magistrate underlined that poor handling of public complaints would attract strict action in future reviews as well.

Meerut officials action: salary cuts and notices to absent officers

At the same meeting, nine departmental nodal officers and engineers were found absent without approval. Taking a tough stand, Dr. V.K. Singh ordered deduction of one day’s salary for all nine. The order covered executives from different departments, including engineering, urban bodies, transport and education, who were expected to attend the IGRS progress review.

The following officers were directed to face salary deduction: Executive Engineer, Mechanical Department; Executive Officer, Hastinapur; District Commandant, Home Guards; Block Education Officer, Machhra; ARTO (Assistant Regional Transport Officer); ARM Roadways; Senior Inspector, Weights and Measures Department; Executive Engineer, Jal Kal Department; and Executive Officer, Mawana. Departmental action will follow based on their responses.

Meerut officials action: list of officers served show-cause notices

Show-cause notices were ordered for 155 officials in total over issues related to public grievance disposal. Among these, specific names were highlighted for particularly poor feedback. The list includes the District Minority Welfare Officer and several Block Development Officers from different blocks of Meerut district, as well as senior health, education and registration officials.

Key officers named for notices are: BDO Rajpura, In-charge Medical Officer Sarurpur, BDO Hastinapur, BDO Daurala, BDO Jani, BDO Machhra, BDO Meerut, Additional Chief Officer District Panchayat, Deputy Director Chakbandi, Project Director District Rural Development Agency, Veterinary Officer Mawana, Block Education Officer Mawana, Chief Medical Superintendent (District Hospital) and Sub-Registrar Mawana.

Meerut officials action and fertiliser dealers under scrutiny in Pilibhit

In a separate development, the Agriculture Department in Pilibhit questioned fertiliser sales after a steep surge in urea consumption this year. According to department data, urea use in April of the current year increased by 35 per cent compared with April of the previous year, triggering closer monitoring of retailers and cooperative societies.

District Agriculture Officer issued notices to nine cooperative societies and 35 fertiliser sellers for selling excess urea. Explanations have been sought from M-PAX Cashipur, M-PAX Madhotanda, M-PAX Lalorikheda, M-PAX Suhas, M-PAX Aimi, M-PAX Chutkuna, M-PAX Bisalpur, Dixit Fertiliser, Makhdoom Ashraf Khad Bhandar, Shriram Khad Bhandar, Shankar Enterprises, Gurunanak Fertiliser, Gagan Agri Junction, Singh Fertiliser, Vipin Khad Bhandar, Sharma Khad Bhandar and New Sapan Khad Bhandar.

The Agriculture Department noted that sales recorded through POS machines at these centres were many times higher than last year’s zero or very low figures. Strict monitoring is being done through the IFMS portal. Reports indicate an overall 35 per cent rise in urea consumption in the district, leading the department to tighten checks on fertiliser distribution and seek accountability from all concerned.