Railway ticket refund rules changed; all details explained

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New Delhi, July 1: Indian Railways changed rules for getting refund for cancelling railway tickets. The change in the get-refund-rules has come into effect from Wednesday, July 1.

Changes in the existing rules will help Railways to reduce last-minute cancellation and give it more time to confirm and upgrade tickets of other passengers in the waiting list.


What are the changes in the rule of getting refund for cancelled train tickets:

  • Instead of 24 hours, passengers need to present their confirmed tickets at least 48 hours before the journey to get the maximum refund.
  • Instead of 4 hours, passengers now need to cancel their confirmed ticket at least six hours before the train's departure to get a refund of 25 percent of the fare.
  • Railway will deduct a minimum per passenger cancellation charge at the flat rate of Rs 120 for AC first class/executive class, Rs 100 for AC-II tier/first class, Rs 90 for AC III-tier, economy and chair car, Rs 60 for sleeper class and Rs 30 for second class.
  • If the ticket is presented for cancellation within six hours before the train's scheduled departure of the train and upto two hours after its actual departure, the cancellation charge would be 50 percent of the fare subject to a minimum of the charge.
  • Passengers will not receive any refund if reserved ticket is surrendered for cancellation two hours after the train's actual departure.
  • Time for filing of refund claims has been reduced from 90 days to 10 days of the train's departure in case of unforeseen circumstances like strike or any natural causes like floods.
  • Even those with waitlisted or RAC tickets would have to cancel their tickets three hours before the train's actual departure to get the refund after deduction of clerkage charge of Rs 30.

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