AirAsia announces free cancellation, rescheduling for flights to and from West Bengal amid lockdown
Mumbai,
May
17:
Budget
carrier
AirAsia
India
on
Monday
announced
free
cancellation
and
rescheduling
for
flights
to
and
from
West
Bengal
in
the
wake
of
a
15-day
lockdown
in
the
state.
A
15-day
lockdown
came
into
force
in
Bengal
on
Sunday,
with
the
government
putting
in
place
a
host
of
stringent
measures
to
curb
the
spread
of
COVID-19.
Further, the Bangalore-based private carrier said it was extending the similar facility, announced earlier for flights to and from Karnataka, Delhi, Maharashtra and Tamil Nadu as well for the current duration of the respective state lockdowns.
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While the lockdowns in Karnataka, Delhi and Tamil Nadu are in force till May 24, West Bengal will continue to be under lockdown till May 30, while in Maharashtra, it will last till June 1.
All AirAsia India guests who booked their flights before the announcement of the lockdown can opt to cancel or change to another flight without incurring any change fees or cancellation charges, the airline said in a release.
Flights can be changed or cancelled seamlessly in less than a minute by AirAsia India''s new chatbot, Tia, available on airasia.co.in or on WhatsApp Chat at +91 63600 12345 as well as by entering flight details on 'Manage' on airasia.co.in, it said.