Bengaluru's Athreya Hospital Faces Backlash For 'Rude' Responses On Google Reviews

Athreya Hospital in Bengaluru faces backlash after screenshots of its "rude and arrogant" responses to negative Google reviews surfaced online. Despite boasting a high 4.7-star rating, the hospital's practices raise questions about the authenticity of its online reputation.

However, questions have arisen regarding the authenticity of its positive reviews and ratings following the exposure of its response practices to negative feedback on social media.

The controversy began when a Reddit user shared their negative experience at Athreya Hospital, highlighting the hospital's responses to negative reviews. Screenshots of these responses were shared, revealing instances where the hospital allegedly insulted patients and disclosed confidential medical information online.

Rude and unprofessional hospital.
byu/Friendly_Enemy-99 inbangalore

More owner replies of the recent Rude Hospital post, never seen anything like this.
byu/HijikataZenno inbangalore

In one response, a patient's complaint about the rude behavior of hospital staff was met with an accusation from the hospital regarding the patient's friend's "sixth abortion in nine months." Another review criticising the hospital for being money-minded received a reply mocking the reviewer's academic background.

As the initial post gained traction, more examples of the hospital's controversial responses went viral on various social media platforms. One such response implied that a patient was involved in an extramarital affair, citing reasons for refusing to terminate the pregnancy.

These responses sparked outrage on social media, with users expressing concern over the hospital's breach of doctor-patient confidentiality. While some found the responses amusing, others condemned the hospital's unprofessional behavior.