Indian publishing BPO industry to grow at 35 % annually
Chennai, Feb 21 (UNI) The Indian publishing BPO industry is expected to grow at an estimated rate of 35 per cent per annum and become a US Dollar 1.46 billion industry by 2010, Puducherry CII Vice-Chairman Sriram Subramanya said today.
Addressing a conference on Publishing BPO Services, organised by CII here, Mr Subramanya said Chennai had emerged as a global hub for publishing BPO services and the Indian publishing BPO Services industry had grown phenomenally over the years.
Several global publishers are offshoring their publishing services to India, making the country a publishing BPO services hub of the world, he said.
''There is an accelerated trend of acquisitions, which is likely to intensify as more players look to acquire new capabilities, clients, market presence, offshore capacity and onshore capability,'' he said.
Mr Subramanya said the industry was facing challenges due to recession in the global economy, the rupee appreciation and emergence of new media.
''The
publishers'
expectations
are
increasing
in
terms
of
speed
to
market,
consistent
quality,
end-to-end
services,
reduced
pricing,
multiple
and
complex
deliverables,
need
to
deal
with
fewer
suppliers,''
he
said
adding
''there
is
an
increasing
demand
supply
gap
on
the
manpower
side
combined
with
high
attrition
and
increasing
cost.''
UNI
SNR
AJ
1340