DTL wins the Ramkrishna Bajaj National Quality award

Mumbai, Feb 5 (UNI) Datamatics Technologies Limited (DTL), a leading non-voice BPO service provider, has been awarded the IMC Ramkrishna Bajaj National Quality Award (RBNQA) for 2006 in the service category.

The RBNQA is one of India's most prestigious quality and business excellence award and was instituted by the Indian Merchants' Chamber (IMC) in 1995. Modelled on the Malcolm Baldrige National Quality Award from the US, it is awarded to companies that demonstrate outstanding customer orientation and quality management systems, said a company release here today.

Manish Modi, MD and CEO of DTL said, ''Our implementation journey of this model began two years ago when we decided that we would use the scoring criteria of the IMC RBNQA to benchmark ourselves with the best in the industry globally.'' Being bestowed with this award is a public recognition of our sincere efforts, he added.

The company has won this award close on the heels of its recent recognition as the No 3 global document process outsourcing (DPO) providers in Brown-Wilson Group's prestigious annual survey of outsourcing service providers, and achievement of the SAS 70 Certification.

UNI