Jet Introduces IVR based payment and ticketing service

Mumbai, Jan 16 (UNI) Jet Airways has launched an Interactive Voice Response (IVR) based payment and ticketing service to make the facility easily accessible to its passengers.

The innovative service has been launched through Jet Airways 24x7 call centres wherein customers can now book and pay for their e-tickets over an exclusively customised and secure IVR system.

It will enable customers to complete their reservation with their credit cards through a secure gateway and instantly receive their e-tickets via e-mail, subject to certain terms and conditions, a release issued by Jet Airways said here today.

As part of another e-ticketing initiative, Jet Airways has also introduced an innovative pay online service wherein the service allows the passengers to pay for and issue e-ticket against an already created booking.

The pay online service is offered to passengers holding a valid booking created at Jet Airways offices across India only.

Transactions can be done in INR equivalent of USD and this service is also open to passengers wishing to pay online using their credit card. The eligibility criteria and exceptions are similar to those of IVR ticketing, the release added.

UNI