Sybor Solutions inks pact with NetIQ

Bangalore, Nov 30 (UNI) Sybor Solutions, a wholly owned subsidiary of the US-based Sybor Technologies, has entered into a strategic alliance with NetIQ, an Attachmate company and a leading provider of integrated remote administration and security management solutions in the US, to bring performance and availability solutions to India.

Speaking to newspersons here today, company Chief Operating Officer V K Ramesh said his company would invest over one million US Dollars to provide remote application management services to NetIQ Remote Application Management (nRAM) customers worldwide from India.

Sybor would also serve as a certified training consultant for NetIQ customers in India and spend half a million US Dollars to set up a Network Operating Centre (NOC) here for the purpose.

He said the NOC, to be built shortly, would be connected to a redundant data centre in Houston with both centres acting as mutual backup disaster recovery centres with in-built redundancy. Sybor would provide always-on support, comprehensive health checks, deep real-time diagnosis, advanced analysis and reporting and 'on demand' deployment monitoring to customers worldwide from the NOC.

Mr Ramesh said Sybor would be a premier reseller of NetIQ's modular performance and availability management solution, AppManager Suite, to Indian customers. AppManager enabled IT organisations to implement best practices that ensure operational integrity, manage service level agreements and monitor policies and compliance requirements more effectively. Under the agreement, Sybor would also support onsite consulting in Europe for NetIQ products and provide product development and customisation support to Sybor Technologies for NetIQ products.

He said limited bandwidth, skill-sets constraints in IT, rising costs of onsite IT support and shrinking IT budgets have led to increasing demand for remote application management services across the world. According to industry estimates, approximately 17.9 billion Dollars was spent worldwide on application management services in 2004 and the global market was expected to grow at an overall compound annual growth rate (CAGR) of 9.2 per cent to reach 27.2 billion Dollars by 2009.

Mr Mike Steinmetz, Vice-President, Worldwide Services and Support, NetIQ business unit, Attachmate Corporation, described India as one of the fastest growing IT markets in APAC region and his company saw tremendous market potential for its suite of enterprise-level solutions.

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