Servion bags 'Best Partner' award from Microsoft

New Delhi, Oct 17: Servion Global Solutions, a leading provider of Customer Interaction Management solutions has got the 'Best Dynamics Integration ISV Partner' Award for the year 2006 by software major Microsoft.

''We are delighted that this unique integrated offering has leveraged the strengths of Microsoft aand Servion,'' said S Madhavan, Executive Director, Strategic Business Development, Servion Global Solutions.

The award has been conferred for the company's integration of RAP CTI (Computer Telephony Integration) with Microsoft Dynamics CRM 3.0, providing contact centres a unique customer interaction platform.

From now, Microsoft Dynamic CRM users can interact with their consumers, capture conversations across all channels of communication, and convert information into meaningful customer knowledge.

UNI