IBA, ICC

Mumbai, June 14 (UNI) Indian Banks' Association (IBA) and India Cards Council (ICC) facilitated by MasterCard International today issued a 'Request for Information' (RFI) for the 'Do-Not-Call Registry' initiative.

Announcing the details on RFI, IBA's Executive Director H N Sinor said, ''The Do-Not-Call Registry would greatly benefit consumer's privacy and their right to choose whether they wish to receive marketing enquiries through telemarketing calls on financial products offered by the Banks. Further, the Do-Not-Call Registry will provide them with a platform for complaint redressal against any violations by telemarketers.'' The RFI invites information that may assist in the development, deployment and operation of a proposed common national registry of telephone numbers of consumers who do not wish to receive telephone calls from banking telemarketers for financial products or services.

The RFI is available on the IBA website, http://www.iba.org.in This initiative was in compliance with Reserve Bank of India (RBI) guidelines asking each bank to set up a registry for customers who did not wish to receive tele-marketing calls from the banks.

Several banks set up their own systems but customers are required to register with each bank separately.

UNI SN PM VKG1647