Mumbai, Apr 6 (UNI) ReTechCon 2006, the second annual retail technology conclave organized by Retailers Association of India (RAI) got off a stupendous start with leading industry lumineries from retail and technology industry converging for the inauguration session at Mumbai today.
An eminant panel of experts from the the industry will deliberate on various issues concerning technolgy in retail at the conclave over the next two days.
Speaking at the inaugural session, Shoppers' Stop Ltd, managing director and CEO, B S Nagesh, said,'' I keep emphasizing the fact that 'retail is detail' and so successful retailing depends upon the attention paid to minute details. In successful retailing we start by defining success with the customer.
When we look at retail automation, at every step we need to define such processes that will help our customers get the right product at the right time, at the right place, at the right price and at the right quantities. Adoption of the right technology, is the key to serve customers with speed.'' He further added''RAI is doing the right thing by bringing retailers and technology service providers together to learn how a critical support phenomenon like retail technology can be used effectively for the growth of modern retailing in India so customer can be served better and faster'' UNI AR PP AG1726