Rapido Driver Allegedly Video-Called Woman From Bathroom After Ride, Passenger Claims Days Of Harassment

A woman's late-night ride from Delhi to Greater Noida allegedly turned into a disturbing experience after a Rapido driver reportedly harassed her during and after the trip.

The woman later shared her experience on social media, where the post quickly went viral and sparked widespread concern about women's safety during app-based rides.

According to the woman, the incident happened in 2025, but she decided to speak publicly about it only recently to "test the power of the internet" and raise awareness about such experiences.

Harassment Allegedly Began During The Ride

In her viral post, the woman claimed the driver behaved inappropriately throughout the journey. She alleged that he played "sexual and suggestive" songs during the ride and repeatedly asked uncomfortable personal questions about her family and private life.

What initially appeared to be an awkward ride allegedly became much more serious after the trip ended.

The woman claimed that soon after reaching her destination, she started receiving repeated phone calls from the driver. After blocking his number, she allegedly continued receiving calls and messages from several different numbers.

Alleged Video Calls Added To Trauma

The woman further alleged that the harassment continued for days after the ride.
In one of the most disturbing claims, she said the driver allegedly made a video call to her from a bathroom, leaving her deeply shaken and traumatised.

She later shared screenshots online, including an email she reportedly sent to Rapido immediately after the incident. In her social media post, she described the experience as "traumatising" and said she wanted people to hear her story.

"This incident traumatised me. I really want to test the power of the internet today - will this story be heard and shared?" the woman wrote in her viral Instagram post.
The post was shared by Instagram user Shaivya Vashishtha and quickly gained attention across social media platforms.

Rapido Responds To Viral Post

After the post went viral, Rapido responded publicly in the comments section.
The company said it was "truly sorry" about the experience shared by the woman and stressed that such behaviour was unacceptable on its platform.

Rapido also stated that customer mobile numbers are usually masked on the app and said it wanted to investigate the matter further.

In its response, the company requested the woman to share her ride details and registered phone number through direct message so that action could be taken against the driver involved.

Internet Reacts Strongly

The viral post triggered strong reactions online, with many users expressing concern over women's safety while using ride-hailing services.

Several social media users advised the woman to file an official complaint with the police and the cyber crime department.

One user commented, "Please complain about this on the cyber crime portal and police station offline also. Don't let it slide."

Another person wrote, "Girl, I'm so sorry you had to go through this. It's horrifying."
Many users also questioned how the driver allegedly managed to contact the passenger multiple times despite mobile number masking systems used by ride-hailing apps.

Authenticity Yet To Be Independently Verified

While the incident has generated major online discussion, the authenticity of the claims and screenshots shared on social media could not be independently verified.
However, the viral post has once again reignited conversations around passenger safety, privacy protection and accountability in app-based transport services, especially for women travelling alone at night.