Indian Army Chief General Upendra Dwivedi Discusses Narrative Management And Operations Against Terrorism
General Upendra Dwivedi, the Army chief, emphasised that victory is a mental state. He explained how Pakistan's narrative management during Operation Sindoor convinced its citizens of their triumph in the recent conflict. "Narrative management system is something which we realise in a big way because victory is in mind. It's always in mind," he stated at IIT Madras.
The Indian forces effectively countered Pakistan's strategy by leveraging social media and other platforms to communicate their message widely. "Strategic messaging was very important, and that's why the first messaging that we did was, justice done," General Dwivedi noted. This message resonated globally, receiving significant attention.
AI-generated summary, reviewed by editors

Operation Sindoor: A Strategic Response
Operation Sindoor was India's decisive response to the Pahalgam massacre, a horrific terror attack. On April 22, terrorists linked to Pakistan attacked tourists in Jammu and Kashmir's Pahalgam, killing 26 people. The nation was engulfed in grief and anger following this tragedy.
In retaliation, Indian forces targeted nine terror sites within Pakistan and Pakistan-Occupied Kashmir. On May 7, aerial strikes were launched early morning, resulting in the elimination of over 100 terrorists at these camps. This operation demonstrated India's resolve against terrorism.
Narrative Management: A Key Strategy
General Dwivedi highlighted the importance of narrative management in influencing perceptions among domestic and adversary populations. He mentioned that if asked about their victory or loss, a Pakistani might say they won because their chief became a field marshal. This illustrates how narratives shape public perception.
The Indian Army also focused on strategic messaging through press conferences held by two women officers from the Indian Army and Air Force. The COAS pointed out that a Lieutenant Colonel and an NCO created a logo seen worldwide as part of these efforts.
Operation Mahadev: Continuing Efforts
In addition to Operation Sindoor, Indian forces conducted Operation Mahadev last month. During this operation, three terrorists involved in the Pahalgam massacre were tracked down and neutralised by the forces. These operations underscore India's commitment to combating terrorism effectively.
The strategic messaging employed by India was simple yet impactful, as noted by General Dwivedi. It required significant time and effort but proved essential for conveying India's stance on global platforms during these operations.
India's response to terrorism through operations like Sindoor and Mahadev highlights its determination to safeguard its citizens while effectively managing narratives on both domestic and international fronts.
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