Fact Check: Disposable Containers Washed on Train for Reuse - IRCTC Responds to Viral Video

A viral video from the Erode-Jogbani Amrit Bharat Express (16601) has triggered public outrage and concern about hygiene standards on Indian trains. The clip shows a man washing used disposable containers, leading social media users to call it "filth disguised as service in Express trains".

Railways' Ongoing Efforts for Food Safety

The Indian Railways has been taking multiple initiatives to improve food safety and hygiene for passengers. These include installing cameras in kitchens to monitor meal preparation, enforcing mandatory FSSAI certification for catering services, and conducting regular inspections. Yet, the Amrit Bharat Express incident suggests that stricter monitoring remains necessary.

IRCTC's Quick Action and Official Response

Following the circulation of the video, the Indian Railway Catering and Tourism Corporation (IRCTC) immediately intervened. In a statement on X, it said, "After taking the matter very seriously, the vendor has been identified and removed immediately. The process to cancel the license of the licensee is underway, along with a heavy fine being imposed."

The corporation also urged people not to circulate misleading information regarding the matter.

IRCTC Clarifies the Facts

In its clarification, IRCTC stated, "This video was investigated immediately. The casseroles were used only once and not reused for serving or consumption. They were cleaned before being disposed of. The factual investigation clearly proves this. Do not spread misleading news about the reuse of casseroles for food service."

The clarification reaffirmed that hygiene protocols were followed and that the containers were not being reused for passengers' meals.