New Delhi, Nov 12: Your wait outside the ATM may be a long one. But the wait for the banking staff to get back home will be a longer one. Coping with stress and the long line of customers with several questions, the next couple of days for the banking staff would be anything but easy.
In the midst of all this chaos, there are of course some good samaritans outside the banks who are lending a helping hand. The banks staff are extremely polite and not to mention the security guard who gives out all possible information that he has.
People are anxious, we are tired, but we are doing the best we can to serve the people. We understand their needs and we will do all in our capacity to ensure that everything goes on smoothly, said Pramila Krishnan, a banking official.
The helping hand:
Several banks saw volunteers helping people filling up forms and educating them about what needs to be done. None want to wait in a queue for hours and then realise that their documentation is wrong. The bank staff too are doing all they can to ensure that not a single customer is turned away.
Pramila goes on to add that it is tough being in the banking business now. We need to understand that these troubles are temporary and we are doing our best to help the people. 99 per cent of the people have been cooperative and that is a real welcome sign she says.
At some banks, there are people who have landed up with water for the customers standing in line for hours. Some companies have also undertaken promotional activities and are advertising their cold drinks by giving out free samples to those standing outside banks.