Amazon writes to Sushma expressing regrets at hurting Indian sensibilities
The letter said Amazon remains "steadfastly committed to India", and refered to its CEO Jeff Bezo's announcement to invest $5 billion in India.
New Delhi, Jan 12: Amazon has written to External Affairs Minister Sushma Swaraj expressing regrets at hurting Indian sensibilities, External Affairs Ministry Spokesperson Vikas Swarup said on Thursday.
Swarup in a tweet said Amazon, in a response to Sushma Swaraj's tweet, expressed "regret at hurting Indian sensibilities" and added that they have pulled off the offending item.
A copy of the letter was also tweeted by Sushma Swarup in which Amazon said the items - doormats with Indian flag - were posted by a third party and they took it down.
"A
third-party
seller,
not
Amazon,
had
listed
these
products
for
sale
in
Canada.
These
products
were
not
available
in
India.
After
learning
of
the
product's
listing,
we
immediately
removed
them
from
the
Canadian
website
and
implemented
measures
to
ensure
that
these
products
could
not
be
sold
on
any
of
our
other
marketplace
or
websites,"
the
letter
said.
The
letter
said
Amazon
remains
"steadfastly
committed
to
India",
and
refered
to
its
CEO
Jeff
Bezo's
announcement
to
invest
$5
billion
in
India.
It said Amazon values "immensely" its relationship with the Indian government, the country's entrepreneurs and innovators, Indian customers and employees.
"Amazon is committed to respecting Indian laws and customs. To the extend that these items offered by a third-party seller in Canada offended Indian sensibilities, Amazon regrets the same," it said.
"At not time did we intend or mean to offend Indian sentiments," it said.
After being tweeted images of doormats featuring the Indian flag being available on Amazon Canada site by two vendors -- Mayers Flag Doormats and XLYL, Sushma Swaraj had on Wednesday said Amazon must tender an unconditional apology and withdraw all products insulting the Tricolour, otherwise no Amazon official will get an Indian visa.
IANS