AAP MP Sanjay Singh's Wife Anita Singh Reports Bad Quality Food On Tejas Express, IRCTC Responds

The Indian Railway Catering and Tourism Corporation (IRCTC) has come under fire after Anita Singh, wife of Aam Aadmi Party leader Sanjay Singh, publicly criticized the food served on the Tejas Express. Singh took to social media to share her experience, describing the roti as "papad-like," the paneer as stale, and the dal as nothing more than water.

Despite IRCTC branding Tejas Express as a premium train with superior services, the complaint has raised serious concerns about the catering standards. In her post, Anita questioned the railway's claim of "world-class" service and tagged both the Railway Ministry and Minister Ashwini Vaishnaw.

IRCTC's Official Response

IRCTC quickly issued a statement in response to her post, saying that all meals are inspected before being served and that no other complaints had been received from passengers in the same coach. While denying any broader issue, the corporation acknowledged Singh's feedback and assured corrective action.

"Quality of the food is checked before serving, and no complaints in this regard were received from other passengers. However, your feedback is valued and has been taken seriously," IRCTC said.

Criticism Mounts Online

The response, however, sparked criticism on social media, with users calling IRCTC's reply tone-deaf and dismissive. Many passengers shared similar complaints from their own journeys, alleging that poor-quality food and overcharging are common issues.

"Instead of acknowledging the problem, IRCTC is defending itself. This is exactly why people stop complaining - they know nothing will change," one user posted. Others called for reforms in how food contractors are chosen and monitored.

Recurring Issues and Trust Deficit

This incident has once again highlighted growing dissatisfaction with IRCTC's catering services, even on premium trains like Tejas and Shatabdi. Despite previous promises of improvement, many passengers feel that feedback is often ignored, and service quality remains inconsistent.

With public trust at stake, IRCTC now faces renewed pressure to review its food quality protocols and contractor accountability mechanisms.