Soon, DDA to get Modi-fied and become more efficient, productive

After overhauling major systems and institutions in the country, it seems now soon Capital's biggest land-owning agency, Delhi Development Authority (DDA) will also see a major overhaul.

The restructuring of the organisation comes following the March 12, 2014 order of the Lieutenant-Governor after which the National Productivity Council was engaged by the DDA to give suggestions for better efficiency in the organisation by conducting study.

L-G on Tuesday reviewed the DDA's restructuring plan at a meeting attended by Vice-Chairman Balvinder Kumar and other senior officials.

Lieutenant Governor Najeeb Jung, chaired a review meeting with DDA officials on Tuesday ( September 2) and discussed the road-map for restructuring and computerization of the body. And after the meeting, Najeeb Jung gave DDA a deadline of two weeks has been asked to finalise the restructuring plan in two weeks and place it before the L-G for final orders for the overhaul of the complete system.

What is on cards for revamp of DDA?

The present system which led to sundry problems will be revamped with the following changes in the system:

DDA will soon work on providing mobile phone-based services which will include an online public grievance cell.

"Apart from an interactive website, we are working on public-oriented mobile phone-based services to impart civic services to people. Among other services, it will also include a public grievance cell," Director, Systems at DDA, V S Tomar said.

"The mobile-phone based services were also discussed in the meet. The plan is to digitise all our documents and let the services be available to people on their mobiles," Tomar further added.

DDA also seeks to create an interactive website which will provide online services such as payment, tracking complaints, providing web-based applications, notices, e-tendering among others.

Four key locations Vikas Sadan, Vikas Minar, Dwarka and Rohini have been identified for core-service delivery.

In a first, the Delhi Development Authority (DDA) had recently also introduced online auctioning facility for its various sites, seeking greater transparency and speed in its property transactions.

As per a dailymail report, "The report recommended further strengthening DDA's expertise on critical and technical areas such as planning and architecture. The recommendations also included computerisation of all processes in all DDA departments, and said IT networking will improve coordination and information flow."

Why is the revamp needed?

From RTOs to the DDA, the only biggest problem is corruption. and to free the agency from the same such steps are being take to bring about a change in the system and facilitate people.

Not only this even cases of criticism against the agency were rising in the past for alleged cases of corruption and bureaucratic red tape which forced this revamp in the system.

Not only this, even implementation of various important projects was being delayed because of the present working system of the DDA.

As per a TOI report, "In a meeting held last month between the authority's leadership, DDA chairperson Jung asked the organization to work towards changing its role from 'developer' to 'facilitator' of projects and becoming more accessible to the public."

Thus, revamping the authority is needed to make its working more transparent and also to make it more productive and efficient.