E-Khata System Gets a Deadline: Final Approvals in 7 Days, New Applications in 60 Days

The Bruhat Bengaluru Mahanagara Palike (BBMP) has set strict timelines for processing property account applications under its new online e-Khata system. According to the latest directive, final e-Khata approvals must be completed within seven days, while new property account applications should be cleared within 60 days.

The initiative aims to streamline property documentation, curb corruption, and improve service delivery by eliminating physical interaction between citizens and officials.

Fully Online and Contactless

The e-Khata platform allows property owners to apply, verify, and obtain their Khata certificates entirely online through the BBMP portal or Bengaluru One centres. This means citizens no longer need to visit Assistant Revenue Offices or rely on intermediaries.

Officials said the move was designed to end the long-standing problem of middlemen who collected money to influence property records. By going digital, the BBMP hopes to make the process faster, cleaner, and more transparent.

Faster Approvals, Less Bureaucracy

Applications for final e-Khata are now being processed within an average of two to three days, while those involving corrections or ownership disputes may take longer. The system uses automated chronological processing, ensuring that applications are handled in the order they are received.

AROs and case workers verify property details online before giving final approval, minimizing the need for physical inspections.

Citizens Advised Not to Visit Offices

Special Commissioner (Revenue) Munish Moudgil has urged residents not to visit BBMP offices for Khata-related work. Instead, all submissions and document uploads should be made online to ensure a faceless, contactless process.

A dedicated helpline - 9480683695 - has been launched to assist applicants with queries or technical issues.