Chennai–Bengaluru Double Decker’s New Tiruvallur Stop Remains Only on Paper for Now

People riding the Chennai-Bengaluru Double Decker Express are excited about the new stop at Tiruvallur, which is supposed to start on January 26, 2026. But here's the catch-nobody can book tickets to or from Tiruvallur yet. Even though officials have confirmed the new halt, Tiruvallur still doesn't show up as an option in the Passenger Reservation System (PRS). This has thrown regular passengers into a bit of a mess.

Adding a stop for Train Nos. 22625 and 22626 isn't just a random decision. Tiruvallur station handles nearly a lakh passengers every day and acts as a major hub in the suburbs. Southern Railway announced the stoppage in their circulars, so people started hoping this would ease the rush on suburban trains and finally give them a faster, reserved option.

But when people head to PRS counters or check online, they can't find Tiruvallur in the list. So, even though the decision is out there, it doesn't matter until the reservation system actually catches up.

Commuters told Railway Supply that Tiruvallur links up several suburban lines with longer routes, and many were ready to switch over to the Double Decker Express as soon as the halt was active. Now, those plans are on hold until the PRS update comes through.

K Bhaskar, who used to be with the Divisional Railway Users' Consultative Committee (DRUCC), called out the problem. He pointed out that passengers still can't book tickets for Tiruvallur-even though the stop is official. He pressed railway authorities to get the system updated fast so people aren't stuck waiting.

Southern Railway officials admit there's a delay. They said PRS updates usually take anywhere from two days to a week after changes are announced. Right now, they're working to get Tiruvallur into the booking system for both trains and promise it'll be sorted out soon.

Bhaskar also brought up another issue. Since the PRS NDLS system upgrade, superfast charges are being collected but aren't printed on tickets anymore. He says this problem started in November 2025-never happened under the old PRS MAS system. He filed a complaint about a month ago, but there's still no reply.

With Tiruvallur being so important for daily commuters, passengers just want the tech and railway teams to sync up quickly. They're hoping both the new halt and the ticketing hassles get sorted out before it drags on any longer.