Stand together in turbulent times: Mynampati to emp
Chennai, Jan 7: Ram Mynampati, the interim chief executive has taken over Satyam Computer Services after Rs 5,000 crore scandal rocked entire IT industry. He has written a letter to all the employees of the company. In his letter he urged them to stand together in these turbulent times. The company will emerge stronger from this crisis, he said. Read on for his letter to employees.
Dear colleagues,
I write this mail to update you on some critical board and leadership level changes in our company, effective immediately. A series of extremely unfortunate events led to this, which I am sure you have seen covered in the media over the past few hours. A SWAT team consisting of senior leaders has been formed. Many of them are Satyam veterans with a minimum of ten years experience in our company and more than twenty years in the industry. I have been requested to play the role of an interim CEO and this team will support me, as we steer Satyam through this challenging phase.
These are the leaders on the ground and have always had the final call on most customer and associate related matters in the company, so far.This team has committed to work together, to make it happen. The SWAT team represents all customer facing units, key horizontal competency units and critical support units.
Over the past twenty-one years, with your passion and commitment we have built significant customer assets, formidable service offerings, excellent delivery processes and scalable support systems.
Satyam
has
been
consistently
acknowledged
for
our
leadership
bandwidth
and
has
a
demonstrated
reputation
for
collaborative
functioning.
Our
renowned
full
life
cycle
(FLC)
model
encouraged
'distributed
and
empowered' leadership
and
prepared
us
for
all
situations.
This
is
the
time
when
we
have
to
apply
it
in
real
life.
What
we
have
been
trained
for,
we
will
now
put
to
work.
Let
us
continue
to
handle
our
respective
areas
with
total
autonomy,
freedom
and
control.
This is as good a time, as any, to remind ourselves that we have been acknowledged as being amongst the top three best employers in India by Hewitt and Mercer in independent surveys in 2007 and American Society of Training & Development named us as the best globally, for our learning practices -- the first company outside the USA to be ever awarded this honour.
Satyam continues to have everything that is fundamentally required for its success -- a strong customer base and a committed universe of approx 53,000 associates. What we are confronted with is the challenge of continuing our business operations, seamlessly.We will need your involvement and ideas to make it happen. This might involve even more effort at every level, in the near term. This is the time to prove to the world that we are united and will succeed in overcoming the challenges.
This quarter will be tumultuous for us. Rumors will abound and it would be fair to assume that competition will try and leverage it to their advantage. As a proactive measure, we have formed fully empowered cross functional teams, headed by seasoned leaders in the respective areas, to address pan-organisational issues like delivery excellence, customer & associate retention, pipeline management, cost controls, collections, etc.
You
have
helped
to
build
Satyam
to
be
what
it
is
today
--
and
we
believe
that
this
cannot
be
allowed
to
fail,
at
any
cost.
I
am
confident
that
I
can
count
on
your
continued
support
as
I
commit
to
our
customers
that
we
will
ensure
deliverables
and
commitments
are
serviced.
On
behalf
of
our
new
leadership
team,
I
apologise
to
you
for
the
uncertainty
and
inconvenience
that
this
incident
has
caused
to
you
and
your
families.
I
assure
you
that
we
will
emerge
stronger,
because
of
this.
Increased focus on transparency at all levels, integrity and ethical functioning will be ensured. I want you to stand confidently in front of your families and friends and say that we will now be a better company and that we shall soon be a successful case study of how organisations have turned over a new leaf.
We will be conducting 'U Speak' (our meet-the-leadership sessions) in each city in India starting next week and will have numerous Webinars to address associates in various countries. We will be meeting many of our customers in person over the next two weeks and will meet those of you onsite, at that time. In these sessions, we will explain to you what happened and articulate the actions that are being taken to retain your confidence in our company.
Let
us
fight
this
battle
together.
I
am
confident
that
we
will
emerge
stronger,
together.
Ram Mynampati
OneIndia News (With inputs from Agencies)