Oriental, TVS launch 'emergency assistance service' in Kerala

Kochi, Jul 4 (UNI) The Oriental Insurance Co Ltd and MyTVS, the Customer Centric Car Services Business division of TVS and Sons, had launched a unique value-added service product -- Our Oriental-MyTVS Emergency Roadside Assistance-- in Kerala.

Addressing a press conference here last evening, Oriental Insurance Co Ltd General Manager A K Saxena said the first-of-its-kind scheme in the Indian general insurance industry, wherein all motor policy package holders of Oriental Insurance could avail 24x7 Emergency Roadside Assistance from MyTVS at no extra cost, would be available only for private cars and passenger cars which were less than 10 years old, Dr Saxena said the service was initially launched in Tamil Nadu in May and would be available across the country before September this year.

The services offered in the scheme apart from 24x7 roadside assitance included towing and arrangement of cab and emergency fuel.

MyTVS had been offering 24X7 Emergency Roadside Assistance since 2003 and was a pioneer in this service with a wide service network including a dedicated 24x7 call centre, MyTVS Vice President Girish Paliath, who was also present, said.

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