Parliamentary panel raps AAI for poor services at airports

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New Delhi, Nov 28 (UNI) Even as Airport Authority of India (AAI) is coping with congestion at metro airports like Delhi and Mumbai, the Parliamentary Committee on Public Undertakings has rapped it for failing to provide efficient services such as check-in, migration, security, customs and baggage delivery.

Pointing to unprecedented growth of more than 20 per cent in passenger traffic, ranging from 21.5 per cent in 2004-05 to 23.7 per cent in the next year to 31.4 per cent in 2006-07, the Committee recommended the AAI to create a dedicated in-house cell to make a realistic assessment of growth rate and facilties required for passengers on a holistic basis over the next 20-40 years.

In its 21st report tabled in the Lok Sabha today, the panel on AAI-review of infrastructure and operational facilities said the Authority, based on such a holistic assessment, should create the required infrastructure in terms of technology, passenger facilites, airport management, safety and security systems.

The Committee suggested the cell to study international and domestic airports in other countries for more efficient management of Indian airports.

It suggested that airport advisory committees constituted by AAI at 46 major airports should meet regularly to make airports user-friendly because such panels can play a crucial role in improving facilities for passangers.

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