TELES launches DNCL solution in India

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Bangalore, May 22: TELES, the Germany-based solution provider for Telecom operators today announced the launch of its 'Do Not Call List' (DNCL) solution in line with the recent Telecom Regulatory Authority of India (TRAI) recommendations.

The company, in a release here said the centralised server-based solution integrate into the operator's infrastructure footprint, automatically blocking calls to DNCL registry numbers.

DNCL solution was a perfect aid to service providers provisioning the corporate and financial service sectors, particularly banks, telemarketing enterprises, insurance providers and domestic call centres.

The Solution was fully in line with TRAI recommendations and India's slated intention to set up a full fledged National Do Not Call Registry. The TRI DNC register guidelines specify that subscribers were obliged only to inform their service provider to enroll in the registry. It was then incumbent upon the operator to register subscriber numbers in central DNC registry, the release said.

According to TRAI recommendations, companies who continue to call subscribers who have opted out could face fine up to US dollars 2 for each call made or have their services disconnected for repeat offending. The TRAI DNC registry recommendations have come as the Indian telephone subscriber base had reached 200 million mark in March, providing telemarketing companies with unprecedented cold calling sales opportunities.


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