Closure of Kashmir highway affected SBI service

By Staff
|
Google Oneindia News

Srinagar, Dec 11 (UNI) The closure of the Srinagar-Jammu national highway for the past seven-days has badly affected the services of the State Bank of India (SBI) in the valley.

The outside cheques deposited in different SBI branchs in the valley by customers during the past three weeks have yet to get clearance.

''We cannot credit the amount against any outside cheque in any account till we get clearance from the particular bank branch,'' said the Assistant General Manager (AGM) Mr Gupta.

He said all the outside cheques are being sent to the particular branches for clearance before the amount is credited in any account.

However, due to closure of the highway all cheques sent to outside branches for clearance are held up on the highway, he said adding that the vehicle which was carrying the documents from Jammu to Srinagar is among those stranded on the highway for the past eight days.

He could not give a satisfactoty reply when he was asked why the SBI was not sending the outside cheques for clearance by air which was cheap and fast.

The agitated customers said that the cheques deposited in the SBI main branch at Residency Road and other branchs in the last week of November are yet to be credited to their account.

We are suffering because of the SBI authorities failure to airlift the documents from Jammu to Srinagar when customers are being charged by the bank for getting clearance against each outside cheque, said the agitated customers who are visiting the SBI branches almost daily for the past ten days.

The customer who had to return without getting cash from the bank for the cheques deposited last month said that it was unbelieveable in this computer age that it is taking more than two to three weeks for a bank to get clearance for outside cheques.

A customer said that he had deposited a Life Insrance Corporation (LIC) cheque for Rs 25,000 in the SBI main branch on November 28 which was yet to be credited.

UNI BAS AB KP1655

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