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Andhra Bank launches "AB E-rail" online service

Written by: Staff

Hyderabad, Aug 8: The nationalised Andhra Bank today launched a technology initiative ''AB E-Rail'' an online rail ticketing facility in coordination with the Indian Railways.

Launching the service here today, the Chairman and Managing Director of the Bank, K Ramakrishan said, it would enable the customers of the bank to book railway tickets online from any remote location by in coordination with the Indian Railways.

He said the Andhra Bank had been a forerunner in instituting a gamut of products and services at regular intervals.

The bank, for the first time, allowed their customers to book railway tickets through their debit cards online, and the customers, could expeditiously purchase tickets from any location.

Mr Ramakrishnan said cancellation facility was also available to the customers.

Detailing various services launched by the bank, he said Mobile ATM, which was launched by the bank earlier, was a unique service for the customers in rural areas to access modern banking channels.

He said the bank was having 418 ATMs as on date, and the bank ATM-Debit Card base stands at 19.79 lakh. The bank was also offering 'any branch banking' facility through 966 connected branches for the benefit of the customers.

He said AB was the only nationalised Bank to take a direct agency of 'Western Union Money Transer'', an instant payment of inward remittance offered in 650 connected branches.

Mr Rakrishan said Andhra bank was conferred one of the six awards, announced by the Financial Insights (USA) an IDC company, which was a subsidiary of IDG, the world's leading IT Media, Research and Exposition company. The Executive Director of the Bank, Kalyan Mukherjee said the bank had always been a pioneer in developing new and value added products and services with a 360 degrees customer centric approach.

Mr Mukherjee said the new facility would enhance the banks brand value and, in turn, augment the customer satisfaction standards.

The General Manager , South Central Railway, D N Mathur, who released a broucher in this connection said the railways had been providing their customers with latest technology upgradation.

He said the introduction of computerised ticketing from any station for any destination, were some of the achievements of the Railways in harnessing new technology..

Mr Mathur said though the Railways started E-ticketing , it was limited to some cities only due to some limitations. While complimenting the Andhra Bank for its new initiative, he said the railways, would utilise the services of the bank to offer value added services to commuters.


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