Birla Sun Life eases claim for blast victims
New Delhi, July 23: In the aftermath of the Mumbai blasts, Birla Sun Life Insurance of the Aditya Birla Group has created special concessions and geared its systems to speed up and ease the claims process.
The company would only seek a written intimation of claim and a death certificate issued by the Municipal Authorities or the designated District officials of the state government to enable swift and easier processing of claims from Mumbai Blast.
The same has to be attested by the Birla Sun Life Insurance (BSLI) Branch Head or equivalent.
''We understand the many hardships family members of the victim go through in such a dastardly act and had therefore brought in systems, processes and provision so as to expedite claims settlement,'' Birla Sun Life COO Mario Braganza said.
The insurer has set up a Toll free no 1-800-22-7000 for the purpose.
The company is foregoing with the requirements for a FIR, Post Mortem Report, Panchnama and the Police Investigation Report which is otherwise required in Normal Accidental Claim Settlement process, Mr Braganza added.
As of now, BSLI has already settled the two claims that it has received so far of the victims for an amount of Rs 16.5 lakh, waiving the investigation requirements as well.
In case of Normal Claim Settlement Process, BSLI calls for : claimant statement; attested copy of death certificate; original policy document.
However, in view of the magnitude of this disaster BSLI has relaxed the claim requirements to a very great extent to ensure speedy disbursement of claim proceeds to the grieved claimants.