Cargo automation in national carrier Indian launched

New Delhi, July 1 (UNI) Automation of cargo operations in national carrier Indian took off, with CMD Vishwapati Trivedi launching the system on the network at Delhi airport.

Mr Trivedi also inaugurated a modern office for centralised control of cargo operations.

Automation will initially cover Delhi, Mumbai and Chennai but will be subsequently extended to other domestic and international stations on Indian's network.

By January 2007, all the stations are expected to be covered under the process. The service will be available 24 X 7.

The end-to-end integrated automation process offers a range of user-friendly measures to shippers and agents. By going to the airline's website www.indianairlines.in or www.ia-cargo.com and keying in a specific user name and password allotted to them by Indian, the shipper/agent will be able to make a booking on-line, create an airway bill, track the movement of the cargo consignment or even check the delivery status.

For the airline, automation will simplify procedures at the airport, thereby enabling speedy customer service. Using the bar code system, all consignments will be scanned at every step -- after booking, after security check, etc -- so that all details pertaining to the consignment are made available to the customer at any point of time.

Besides this, Indian would also experience other advantages like optimum capacity management, revenue management and flexible pricing and the filing of cargo manifest before the arrival of flights.

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