• search

Launches CATI Centre in Bangalore

Written by: Staff

Hyderabad, Mar 20 (UNI) Nipuna Services Limited, Satyam's BPO Subsidiary and World's first and only eSCM Capability Level 4 Service Provider, launched a 50-seater Computer Aided Telephone Interviewing (CATI) service centre at its Bangalore office.

CATI interviews were suitable for highly structured questionnaires, involving complicated routing CATi interviewing, which increased the speed and accuracy of carrying out telephone interviews, by controlling the sample, quotes and questionnaires flow, this would result in lower cost.

The Nipuna CATI cente had multi-lingual capabilities and rides on the current 24 by 7 operations and state-of-the-art IPLC and BCP infrastructure. A bigger ramp-up was envisaged in Budapest in (Hungary) and Kuala Lumpur in (Malayasia) as near shore centres to capture the native language capabilities across continental Europe and Far East Asia, the company said in a release here today.


For Daily Alerts

For Breaking News from Oneindia
Get instant news updates throughout the day.

Notification Settings X
Time Settings
Clear Notification X
Do you want to clear all the notifications from your inbox?
Settings X
We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Oneindia sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Oneindia website. However, you can change your cookie settings at any time. Learn more