Bangalore, Mar 16: Banco Continental de Panama (BCP), a leading universal bank from Panama, has selected software major Infosys Technologies' universal banking solution, Finacle, to power its operations across Central America.
The Bank would be investing approximately US Dollar 20 million over two years in the new banking solution which would replace the bank's legacy core banking systems in Panama and other Central American countries. The bank would also deploy Finacle CRM, e-banking and alert solutions, an Infosys release here said.
Infosys said with the rollout of Finacle, the bank would be able to consolidate its technology and operations platforms across the region. The bank would leverage Finacle's integrated CRM functionality to empower its relationship managers and call center agents to streamline service requests and cross-sell its products and services to its customers.
The solution would also enable the bank to offer enhanced web-based banking experience by adding new functionalities like EBPP and multi-channel alerts through Finacle e-banking solution the release said.
The win was a significant breakthrough for Finacle and Infosys into the Spanish and Latin American markets, Mr Merwin Fernandes, VP and Business Head-Finacle, Infosys Technologies, said in the release.
Finacle was a global player in the packaged banking solutions space, with a customer base across 49 countries. The solution had a strong presence in Asia-Pacific, Europe, Middle East and Africa. It differentiates itself through its new generation technology architecture and its strong implementation record. Finacle acts as the bank's strategic IT partner in its transformation initiatives.