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'Not Just Pizza...' Kejriwal launches doorstep delivery of 40 govt services

By Deepika

New Delhi, Sep 10: The Delhi government on Monday launched the doorstep delivery of 40 public services for the people living in the national capital.

File photo of Arvind Kejriwal

Under the scheme, documents such as ration cards and income, caste and marriage certificates will be delivered to citizen at their homes. Citizens will also be able to sign up for old age and handicap pension schemes from their homes. This service will be provided for an additional fee of Rs 50.

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Kejriwal said 30 more services will be included in the project in the next one month and the number will rise to 100 in two-three months.

Delhi residents can dial 1076 to place a request for doorstep delivery of services which will be provided from 8 am to 10 pm. However, the call centre, set up to facilitate delivery of services, will function round the clock.

The chief minister said the AAP government wants to set up a model through home delivery of services for the entire country and the world.

In the first phase, the AAP government will provide 40 services such as caste certificate, driving licence, ration card, birth certificate, marriage certificate, water connection at the doorstep of Delhiites.

The services will be provided for an extra fee of Rs 50. "It is a revolutionary work in governance. Delhiites will now not need to stand in queues in government's department. "It will save people's time.

Citizens will also not need to pay money to touts to get their work done," Kejriwal told reporters here. He appealed to the media to highlight discrepancies in the implementation of the scheme so the government can ratify them in the next 10-15 days.

At the event attended by all cabinet ministers and senior officers, Kejriwal said the government is spending Rs 12 crore on the implementation of the doorstep delivery of services. The Aam Aadmi Party government had proposed doorstep delivery of services earlier this year and had accused Lieutenant Governor Anil Baijal of stalling it.

However, a five-judge Constitution Bench had on July 4 laid down broad parameters for the governance of the national capital, paving the way for the government to proceed with the scheme.

Kejriwal also said the proposed doorstep delivery of ration scheme will become a reality soon.

"I hope we will be able to overcome all hurdles and soon home delivery of ration will also become a reality," Kejriwal tweeted.

In July, the government had approved Administrative Reforms proposal to give the work to a company, which will be an intermediary agency, to execute the project in the national capital.

According to the plan, Mobile Sahayaks (facilitators) will be hired through the agency that would set up call centres.

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Various certificates such as caste, new water connection, income, driving licence, ration card, domicile, marriage registration, duplicate RC and change of address in RC, among others, will be covered under the scheme.

If a person wants to apply for driving licence, he or she would have to call a designated call centre and give the details. Thereafter, the agency would assign a Mobile Sahayak, who will visit the applicant's residence and get the required details and documents.

The applicant will have to visit the Motor Licensing Office (MLO) once for a driving test.

OneIndia News (with PTI inputs)

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