Bangalore, June 21: IT global giant IBM announced collaborative Service Science Management and Engineering (SSME) curriculum initiatives with leading business and tech schools in the country.
Announcing this at the first India SSME conference here today, IBM Fellow and Chief Scientist (IBM India) Dr C Mohan said the new academic initiative was designed to prepare graduates to take up career in multi-disciplinary field of services management.
IBM, which made a similar effort in 1950s to help establish computer science as a new academic discipline, had earlier this year signed a Memorandum of Understanding (MoU) with the Indian School of Business (ISB) Hyderabad. It was closely working with the Indian Institute of Management, Bangalore, IITs and Indian Institute of Science to advance SSME research in the region.
The National Institute of Design (NID) and IBM would jointly study the design phase of services across different industry verticals to develop services design jumpstart framework which will help to benefit IT service curriculum development.
S P Jain Institute of Management and Research, Mumbai (SPJIMR) has partnered with IBM to study IT deployment services management model.
The study results will help SPJIMR and IBM to develop a courseware in services design.
Nirma Institute of Management (NIM), Ahmedabad, has teamed with IBM to study deployment of eGovernance services. The study result was expected to provide guidance in managing the IT-based system deployment of eGovernment projects particularly in the area of citizen services and to contribute in developing a courseware on the eGovernance services.
''We clearly need to develop a more systematic approach to services innovation if we are to sustain this vital new sector in the economy,'' said Dr Guruduth Banavar, Associate Director, IBM India Research Laboratory, Bangalore.
''It is critical that we work with Universities to create curricula that provide students entering the workforce with skills and training needed for growing our services business,'' he added.
The new programs based on research and teaching in the fields of computer science, computer engineering, business strategy and management sciences would help students to develop the skills required in a technology-based, services-led economy.
''We are working with top business and academic leaders across the globe to bridge the future skill gap in the global services economy,'' said Amol Mahmuni, IBM India University Relations Program Director.
The goal of the SSME discipline is to drive productivity, quality, and sustainability of services, while making the learning and innovation rates more predictable across the service sector, especially in complex organization-to-organization services, including business-to-business, nation-to-nation and government-to- population.
This new academic discipline brings together ongoing work in the field of computer science, operations research, industrial engineering, business strategy, management sciences, social and legal sciences, to develop skills required in a services-led economy.