According to a CVC official, the anti-bribery helpline will assist complainants in their problems related to unnecessary lingering of work in a concerned government department due to a demand of undue favours or bribe by public servants.
CVC is also planning to set up a full-fledged call centre to provide the service round the clock. With the help of the proposed helpline number, people will be able to register complaints related to bribery being faced by them in all the central government department, ministries and public sector department. But the complaints related to Delhi government or its departments will not be considered through this helpline number or by the commission since it does not come under its jurisdiction. The Central Vigilance Commission was formed by the government in February 1964 and hence was chosen for the toll-free number.
"We have worked out the technical modalities with the Mahanagar Telephone Nigam Limited (MTNL). There are a few things needed to be worked out with other stakeholders. We plan to start it within two-months time," a CVC official said.
Meanwhile, CVC has two toll free numbers - 1800-11-0180 and 011-2465100 which will work from 9am to 7pm, Monday to Friday. The new helpline numbers will be active for all seven days and there won't be any time restriction for registering complaints.
With Inputs from PTI