London, Jan 25 (ANI): Britain has come out tops in a survey of the world's filthiest hotels, with eight of its hotels landing in the top ten.
The survey, conducted by travel website TripAdvisor.com, revealed that a Blackpool hotel, the Grosvenor Hotel in the Lancashire resort has been named as Europe's dirtiest place to stay in.
Despite the hotel stating, "Your comfort is our priority, as is the cleanliness and standard of service", customers left comments on the travel website like, "Worst hotel I've ever stayed in! Don't go there!" and "Disgusting".
London has a world-class reputation for its five star hotels, but six budget hotels along with the Park Hotel, which was number three on the list, were voted the dirtiest in the capital.
One unhappy visitor to the Park described it as "Hell" on the website. Another said: "Sometimes a bargain is not a bargain."
The Minster Hotel in York was the only other northern hotel singled out - at Number 10.
But while one guest called it a "house of horror" another said it was "a very good hotel" and he'd had "a pleasant surprise".
According to TripAdvisor, disappointing hotels still exist at the budget end.
"It's hard to believe these absurdly awful places exist, and the fact that these hotels stay in business shows how easily good people get ripped off," the Daily Express quoted it as stating.
Organisers said they sifted through more than 30 million evaluations to bring damning verdicts on hotels around the world.
But Gerrard Khajua, manager of the Grosvenor Hotel, hit back saying the listing was unfair.
"The hotel has had hundreds of satisfied customers," he said.
"We charge 25 pounds for a double room. This is very basic accommodation.
"Most of the reviews on TripAdvisor come from people who have expected facilities at the hotel that were never promised, such as car parking when we do not advertise we have a car park here," he stated.
Patel, manager of the Blair Victoria and Tudor Inn Hotel in London, which came in ninth, denied the hotel was dirty.
He said it was divided into basic rooms "with a bit of wear and tear" costing 25 pounds to 40 pounds a night and more expensive en-suite rooms "of a much better standard".
"It is usually only people with a complaint that will leave a review," he added. (ANI)