Indigo staffer caught on camera assaulting elderly passenger , Watch Video
Private airline IndiGo was on Tuesday accused of manhandling a passenger at Delhi's Indira Gandhi International Airport in the month of October. The passenger, identified as Rajiv Katyal, had flown in from Chennai on 6E 487. The video shows the ground personnel asking a passenger why he used an abusive word against them. The passenger fought back and fell to the ground in the melee. Following an argument, they are seen assaulting the passenger instead of taking him to the CISF or other appropriate authorities. Civil Aviation Minister Ashok Gajapathi Raju sought a report from Directorate General of Civil Aviation (DGCA) of the incident. In India, the aviation ministry unveiled rules for a no-fly list for unruly passengers that imposed a ban on flying from three months a lifetime. However, the rules do not deal with misconduct by airline staff.