SpiceJet flyers walk on Delhi airport's tarmac after waiting for bus for 45 mins: Report

New Delhi, Aug 06: Passengers of SpiceJet's Hyderabad-Delhi flight on Saturday reportedly wandered on the airport's tarmac for 45 minutes.

As the airline reportedly failed to provide a bus for its passengers to take them to the terminal, they had to walk on the airport's tarmac, PTI reports. Sources have told the news agency that the matter is being investigated by the Directorate General of Civil Aviation (DGCA).

Spicejet, however, said there was a brief delay in the arrival of coaches, and once the buses came, all the passengers, including those who had started walking, travelled on them from the tarmac to the terminal building.

"Despite repeated requests from our staff, a few passengers started walking towards the terminal. They had barely walked a few metres when the coaches arrived. All passengers, including those who had started walking, travelled on the coaches to the terminal building Passengers are not allowed to walk on the Delhi airport's tarmac area as it is a security risk," the airline stated.

There is a demarcated path on the tarmac for vehicles only. Therefore, the airlines use buses to take passengers from terminal to aircraft or vice versa using the demarcated path.

How often do you see this happening at T3 of the Indira Gandhi International Airport in New Delhi? @flyspicejet kept up cooked up for 45 minutes after announcing “early arrival” of 6 mins at 11:24pm on the SG 8108 Hyd-Delhi. They parked the flight really far away with no buses. pic.twitter.com/sgkR9gXs3Y

— Lasya Nadimpally (@nlasya) August 6, 2022

SpiceJet's Hyderabad-Delhi flight -- which had 186 passengers on board -- landed at its destination at around 11.24 PM on Saturday, sources said. One bus came immediately and took a section of the passengers to the terminal 3, they said.

The rest of the passengers waited for about 45 minutes, and as they didn't see any bus coming for them, they started walking towards the terminal which was about 1.5 km away, they noted. After these passengers walked for around 11 minutes on tarmac, a bus came at around 12.20 AM to take them to the terminal, they said.

When asked about this incident, SpiceJet said in a statement: "The information that passengers of SpiceJet flight Hyderabad-Delhi on 6th August were forced to walk towards the terminal on foot is wrong and is denied. "There was a brief delay in the arrival of coaches to ferry the passengers from the tarmac to the terminal building."

"Despite repeated requests from our staff, a few passengers started walking towards the terminal. They had barely walked a few metres when the coaches arrived. All passengers, including those who had started walking, travelled on the coaches to the terminal building," the airline mentioned.

Currently, SpiceJet is operating not more than 50 per cent of its flights as per the orders of the Directorate General of Civil Aviation (DGCA). The regulator had in July imposed the curb on the airline's flights for a period of eight weeks as its planes were involved in at least eight incidents of technical malfunction in the June 19-July 5 period.