Govt simplifies Aadhaar-based verification of existing SIMs to help elderly, disabled
In a move to make Aadhaar-based verification of existing SIMs simple, the government has asked carriers to enable re-verification by going to consumers' doorstep and using process of One Time Password (OTP) for authentication of existing users.
Telecom operators have been directed to offer facility for re-verification at the subscribers' doorstep for convenience of those with disablity, illness or old age, the source familiar with the development told PTI.
Operators have been asked to put in place an online mechanism (through website, and other means) for people to request for such service.
It has also enabled Aadhaar OTP (One time password) based authentication for re-verification of the existing mobile users. Telecom service providers have been instructed to initiate a scheme to use OTP based re-verification of mobile subscribers using SMS or IVRS or on their mobile app.
"This means that if one mobile number is registered in Aadhaar database, then the OTP method can be used for reverification of that number as well as other mobile numbers owned by the subscriber," the source pointed out.
Nearly 50 crore mobile numbers are already registered in Aadhaar database, and the OTP can be leveraged for re- verification in all of these cases, the source added.
In case of agent-assisted biometric authentication for SIM re-verification or issuance, telcos have been asked to ensure that full e-KYC details of subscribers are not made visible to the agent. Nor should data be stored on the agent's device, the source added.
In the current dispensation, e-KYC data of the subscriber including photograph is visible to the agent of the telecom operator.
The slew of measures being undertaken are aimed at improving ease of re-verification and its success rate, the official added.
The
source
pointed
out
that
some
residents,
especially
senior
citizens,
found
it
difficult
to
verify
their
identity
using
fingerprint-based
Aadhaar
authentication.
Also,
there
were
cases
where
residents
-
those
bed
ridden,
ill
or
physically
challenged
-
were
unable
to
visit
the
service
points
of
telecom
service
providers.
Telecom
operators
have
also
been
directed
to
deploy
iris
devices
at
"appropriate
number
of
service
points" so
subscribers
have
access
to
iris
authentication
"within
a
reasonable
geographical
distance".
This will be useful for people who face problem with fingerprint authentication, owing to poor fingerprint quality, disability or old age, the source explained.
Aadhaar-based e-KYC is essential for subscribers going for new SIMs. Further, the government has asked mobile operators to re-verify existing prepaid and postpaid customers, with the help of the 12-digit unique identity number. The re-verification exercise is scheduled to be completed by early 2018.
PTI