This system will enable patients fix appointments for OPD consultation with the 24 government hospitals in advance.
"The idea is to reduce the waiting time in the OPDs and streamline the rush for out-patient consultations. Some of these hospitals witnesses over 4000 patients on a day seeking OPD services. The new system allows patients to schedule appointments up to 15 days in advance sitting at home online like they book rail tickets," said chief secretary S K Srivastava while launching the system today.
As per the system, one has to create an user ID by clicking on the link on Delhi government's website and then select the hospital, department in which they are seeking treatment, fill in their details and get a date and time of appointment.
However, there is an option provided where they can also register their complaints or problems. Everytime a patient revisits, they can use the same user ID.
Apart from that, an agreement was also signed between Health department and United Nations Development Programme (UNDP) under which UNDP will provide training to 50 selected doctors from various hopitals on procurement and supply chain management of drugs, consumables and medical equipment.
A book on standard treatment guidelines (fourth edition) was also released on the occasion.
The guidelines include the standardized treatment protocol to be followed in all public health institutions and will also enable doctors to follow and practice uniform standards while treating common diseases and emergencies.