New Delhi, June 1: App-based taxi operator Uber is once again in trouble. This time, it has been reported that a 21-year-old girl was allegedly molested by the firm's driver.
The incident, that happened in Gurgaon, emerged in media when the girl's elder brother posted a complaint at Uber's official Facebook page on Sunday, May 31. [Uber unveils plan for training women cabbies]
In his complaint on Sunday, May 31, he wrote, "My sister availed your cab service, last night for Gurgaon & your driver Vinod tried to kiss her forcibly & even after registering complaint with you morons there has been no action, no update form your end. You people are pathetic, you still don't have any mechanism in place. What is making you people wait for so long?? Looking for a escape mechanism?? I am looking foe immediate, non-mechanical, machine oriented revert. Get the culprit punished or you are in heaps of trouble for shielding him."
Meanwhile, Mr Gagan Bhatia, the General Manager, Uber Delhi told OneIndia, in his statement, sent through a mail, "Our team immediately reached out to the rider via phone within a few minutes of receiving the feedback. Multiple members of the Uber team have spoken with the driver."
"Uber has a zero-tolerance policy towards inappropriate behaviour and immediate action has already been taken with the driver partner being deactivated while the matter is being thoroughly investigated. In order to protect the privacy of parties involved, we will continue to handle this matter directly with the concerned parties", he added.
"As discussed with the rider on the phone and email, our team is ready to assist further in any way we can to share information with authorities. We can also confirm that the driver partner does have a valid PSV badge and commercial license issued by the Delhi authorities", he further said.
As discussed with the rider on the phone and email, our team is ready to assist further in any way we can. We'll be handling this directly with the concerned parties." [Uber driver arrested for trying to rob customer's house in US]
Uber has reportedly suspended the accused driver Vinod. A police complaint has been registered into the matter. [Police, alert passerby avert rerun of Uber rape case]
The woman, who resides in Delhi's Rohini with her family and studies in DanceWorx academy, alleged that Uber cab driver Vinod molested her on Saturday night around 10 p.m. in Gurgaon's Suncity area, when she disembarked from the car to go to a friend's house.
In her complaint to the police, the woman said that she was forcefully kissed and molested by the driver who later fled from the spot after she raised an alarm.
Gugaon Police said that after receiving the complaint from the victim, they had initiated an inquiry.
While talking to a news agency, the victim's elder brother said his sister had boarded the Uber cab around 9.30 p.m. near Subhash Nagar Pacific mall (in Gurgaon). She had booked the cab for Suncity.
"On the way, the driver discussed with my sister about his family. She showed sympathy towards his family's condition. When my sister got down from the car, he held her hand and kissed her. When she tried to push him back, he also molested her," the victim's brother said.
He said that his sister's friend took her to a nearby police station in Gurgaon and registered a complaint.
"She also made a complaint to Uber through mail," he added.
The brother said that the driver had also called up his
sister on Monday and complained that because of her "he had lost
his job." He said because of this call he feared for his sister,
adding that the police should take action against him.
In December last year, Uber driver Shiv Kumar Yadav had sexually assaulted a 27-year-old woman in Delhi's Sarai Rohilla area and had threatened to kill her.
The incident took place when the woman, who worked for a finance company in Gurgaon, was heading back to her home in north Delhi's Inderlok area.
In March this year, Uber had announced that it had tied up with a Singapore-based company to train women drivers, in a bid to improve its image.