New Delhi, Jan 6: Snapdeal has again committed a big blunder in its product delivery process.
According to a TOI report, Delhi-based Gautam Sachdeva had purchased an LG G2 smartphone on the e-commerce portal on Dec 24, 2014 but was left stunned when he was delivered a second hand mobile phone.
Sachdeva claimed that the phone was not even checked by the Snapdeal and moreover it was sent by a random seller. [Snapdeal goof up: Pune-based man orders iPhones, receives wood pieces!]
Thankfully, he had opted for "cash on delivery" payment mode and he saved himself from the tedious task of running for refund.
But his surprise plan to gift new smart phone to his father was completely marred by the Snapdeal's goof-up.
The major reason behind repeated cases of blunders suring product delivery is said to be that Snapdeal has no logistics network of its own and it has to rely on third-party logistics.
In December last year, a Pune-based man got the shock of his life when he received pieces of wood instead of his order of 2 iPhone 4S units.