Dr Rajeev Sood, Consultant and Head, Department of Urology, RML Hospital, in his complaint said despite having sufficient money in his e-wallet, he was not allowed to book tickets by the online portal.
"I booked tickets for my family from New Delhi to Port Blair on December 22, 2015 using credit card. On December 23, I got a mail that my booking was unconfirmed since there was a fare hike and my money was transferred to e-wallet," he told police.
When he tried booking tickets on December 23, he was not able to.
"The cost of tickets was coming to be Rs 1,11,182 but I wasn't able to book tickets despite the e-wallet showing a balance of Rs 1,18,736," he said in his complaint. He said he was not able to use the money in his e-wallet. An FIR has been registered in the matter and further investigation is underway, police said.