New Delhi, June 27: One can often see commuters complaining about booking online tickets as it takes hours to do so. Passengers, who travel frequently by trains can easily narrate how difficult and irritating task it is. But soon, this will be a thing of the past.
Understanding this pain of the commuters, the Indian Railways has decided to take some concrete steps to solve this perennial problem. Reportedly, Catering and Tourism Corporation of the Indian Railways will soon install five high-capacity servers, to speed up its e-ticketing operations. These servers will be imported from Singapore.
This initiative is being taken, close on the heels of introduction of two new high-speed servers by IRCTC to Passenger Reservation System (PRS) earlier this month, which have doubled the peak-time efficiency for booking tatkal tickets at the railways' ticketing website.
With five more servers, the number of concurrent users is expected to go up from the existing 180,000 to 300,000 while the existing capacity to book around 15,000 tickets per minute will go up considerably.
"Five new HP Itanium servers, to be installed shortly in the Passenger Reservation System (PRS), would considerably speed up the booking of e-tickets and streamline the Next Generation E-Ticketing System (NGET)," IRCTC Chairman and Managing Director AK Manocha today said.
"There are already five servers in the PRS and with the addition of five new servers from Singapore, their number would go up to ten," he said.
The operationalisation of five new high-speed servers is expected to substantially enhance the website's performance. Also, the entire procedure of e-ticketing will get a face-lift with improvement in efficiency of the website, log-in time and payment gateway.
IRCTC is also planning to increase its network bandwidth from the existing 1.4 GB to 1.7 GB in order to enhance the performance of e-ticketing operations.
(With inputs from PTI)