Bengaluru, Nov 17: The city police has launched a remote first information report (FIR) registration system at Mantri Mall in Malleswaram area of Bangalore to help people file complaints about crime without visiting a police station.
The remote FIR registration system, set up in collaboration with IT networking giant Cisco, has been started on a pilot basis of three months. It was inaugurated by Karnataka Chief Minister Siddaramaiah on November 14.
Will the system look after complaints filed about a specific area? No, the system is connected to the police headquarters and the complaint filed will be lodged there after taking care of the requirements as per the law including digital signatures.
The complainant can sign, print and scan documents virtually and review his or her complaint with an expert to ensure that the FIR is free of error. A copy of acknowledgment will be provided to the citizen. The kiosk will run 24X7.
Apart from FIR registration, the remote kiosk will also provide online services that are already provided by the city police, like the police verification certificates and police clearance certificates. Lost items can also be reported at the kiosk.
Bengaluru has recently seen spate of sexual crimes against children in schools
While a proud Siddaramaih said during the inauguration that Karnataka has shown the way when it comes to putting technology to use for public service delivery, home minister KJ George said the remote system will encourage those who feel uneasy going to the police station and help the police address crime faster because of less paperwork.
So far so good. Now the question is: Will the police back the plan with adequate action on the ground?