Bengaluru, April 9: India's most popular travel app, Ola cabs and Ola Autos have become very popular among the masses in a short span of time for their efficiency but recently it got a blot on its clean image.
After last year rape case of a woman by Uber driver in the national capital, there has been a lot of scrutiny over the cab service providers regarding the safety issues of women. [Government contemplating pan-India ban of Uber, Ola, and TaxiForSure Apps]
Recently, Divya Sharma, a woman from Delhi, hired an Ola Auto. But what followed after that was a nightmare for her. The shocking incident reportedly happened near Domlur junction.
Divya, who is married, shared her anguish on the social networking website Facebook on Thursday, April 9.
Her Facebook post, that has went viral, said, "Last evening your Ola Auto physically harassed me and tormented me in the middle of the street in Bangalore. He even kept repeatedly saying he is an Ola auto while he slapped and hit me several times."
"I want OLA to take a harsh and quick action against this auto driver. I am filing an FIR and if needed I can give them his Ola details. I will not hesitate in adding media houses to this conversation. Attaching his License plate for your reference. KA 09 AC 641", she further wrote.
Divya has also posted the photograph of the details of auto driver. He has been identified as Rizwan Basha H B, a resident of Subhash Nagar in Bengaluru. Divya also created tags #NeedToAct and #RikshawTerrors.
Till now, her post has got over 400 shares, around 300 likes and over 100 comments.
Ola responds to Divya's post
Mumbai-based Ola commented on Divya's post as, "Divya, please share the KRN of this booking. We are working on this with our respective team on priority."
"Divya can we have your contact number over dm so we can get in touch with you", it said in another comment.
IITians Bhavish Aggarwal and Ankit Bhati co-founded Ola in January 2011 with mobile app to integrate city transportation for customers and drivers on a technology platform.
Using Ola app, customers book cabs and three-wheeler auto-rickshaws in Bengaluru, Delhi, Chennai, Pune, Ahmedabad and Hyderabad and 'Kaali-Peeli' taxis in Mumbai.
Customers access Ola through their mobiles application on Android, iOS and Windows platform for booking cabs or autos in 67 cities across the country.