Indian BPOs selling personal data of British customers

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London, Mar 19: Indian corrupt call centre workers are selling confidential personnel details including credit card information, medical and financial records, of over million Britons, said reports.

Reports said that the confidential data is being sold by corrupt officials of call centres to criminals and marketing firms.

According to a Sunday Times report, two Indians, claiming to be Information Technology workers at various call centres met undercover reporters and boasted of having 45 different sets of personal information on nearly 500,000 Britons, which could be used by identity fraudsters and unscrupulous marketing firms.

Report further claim that the sold data included names, addresses and phone numbers of credit card holders, start and expiry dates as well as the three-digit security verification codes.

All information are related to customers at major financial companies including HSBC and NetWest. Moreover, many British companies also outsource services to India.

Reacting into the matter Indian call centres authorities claimed that there is no report of data theft and termed the reports as negative publicity to tarnish the Indian call centres image.

OneIndia News

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